Why Use Us

It’s fast, it’s free and it’s fair.

Collect My Clothes Wales was set up to help our partner charities raise additional funds through clothes recycling. We have selected a range of partner charities, giving you the opportunity to support the cause which is most important to you.

Rather than using a clothes collection bin or issuing bags through letterboxes, we arrange collections only when there are goods to be recycled. This means that less plastic is used, collection routes are more efficient and there is less of an opportunity for fake charity collections and theft.

The wasteful nature of the fashion industry is well documented but with our help, our partner charities are now able to be part of the solution by encouraging people who wish to support them to recycle their clothes. With us they do not need to set up expensive high street shops or collection schemes to do this.

According to the Wrap website:

The average UK household owns around £4,000 worth of clothes.

Around 30% of clothing in wardrobes has not been worn for at least a year.

The cost of this unused clothing in the wardrobe is estimated to be around £30 billion.

An estimated £140 million worth (around 350,000 tonnes) of used clothing goes to landfill in the UK every year.

Two-thirds of UK consumers buy or receive pre-owned (or second-hand) clothes, and there is a willingness to wear more, especially if a better range were available.

At HWRCs nearly 30% of non-clothing textiles were estimated to be re-usable.

Collect My Clothes Wales is a trading name of Roberts Recycling Ltd, a family-run business of third generation recyclers who are registered with the Fundraising Regulator, members of the Charity Retail Association and the Textile Recyclers Association. So when using us, you can be sure of the highest ethical standards and industry practices.

After using our service, you can be proud that your goods avoided landfill, generated income for a good cause and provided affordable clothing to poorer parts of the world.

We love talking about what we do, so please feel free to fill out an enquiry in the ‘contact us‘ section of the website if you have any questions, or if you think we can help you in any way.

How it works

Unwanted items, ethically recycled

number1 Bag up your unwanted clothing

Put all of your unwanted clothing in a clean bag. We collect a wide range of clothes, shoes, bags and accessories (see the full list below), however all items must be clean and in a re-wearable condition.

number2 Request a collection and select your charity

Once you have requested a collection using our online form and selected the charity you would like to support, a member of our team will be in touch to confirm the address, date and time for pick up. We can collect from homes, places of work and other agreed locations, and you can even leave the clothing outside to be retrieved as long as it’s safe and dry.

number3 Your clothes will be ethically recycled

Your goods will be recycled or reused ethically, with most being sent to Eastern Europe to provide people with affordable clothing. Your chosen charity will then receive a minimum of £200 per ton collected!

Items we love


Most everyday clothing. Tops, jumpers, coats, trousers, jeans, skirts, dresses etc. Also includes child and baby clothes.

Bags & Accessories

Includes all bags, belts, ties, gloves, hats, scarves and jewellery. We also accept clean or new underwear & lingerie.


As long as they’re clean and not too worn, we accept any shoes, boots, heels or trainers.

Very polite and helpful

I had never heard of this company until Google I was very impressed with their background and company ethics. I contacted them to collect clothes had response within the hour came this morning driver very polite and helpful please if you want to recycle use them.

Liz Mcmenemy

Thank you for this free service

This is my first time using this organisation and I was satisfied with their service. This was suitable for me as I am working and would not be able to drop clothes at shops, so having someone picking up the clothes was convenient. Thank you for this free service and would like to donate again.

Martha Babatunde

Highly recommend using this company

I received a reply from Daryl on the day I emailed and a collection date the next day! Collection was prompt! Daryl answered any questions I asked by email within the hour. Highly recommend using this company!


Very easy to arrange collection

Great service, very easy to arrange collection. Collection team were polite and professional and respectful of my property. Highly recommended.

Karen Hagan

Fantastic service for a worthy cause

Contacted Thursday, and collected 6 bin bags of clothes the following Monday when they said they would! (Could have picked an earlier collection but this suited me). Fantastic service for a worthy cause. Thank you so much, will definitely be using again, have recommended to friend's and family.

Emma Keogh

Friendly, punctual, and efficient

Collection was arranged promptly and the driver was friendly, punctual, and efficient. Very happy with how the process from start to finish was quick and easy. Fantastic service.

Amy Bowman


I Have used this service on a couple of occasions and have found from booking the collection to pick up on the date arranged to be outstanding! The staff in the office and drivers are professional and extremely helpful. I could choose from a number of charity’s to support I would highly recommend this company and will most definitely use again throughout the year!

Jessica Turner

Would highly recommend

I had a lot of clothes that needed collecting, collect my clothes were very efficient, polite and courteous. The collection was booked for the following day and was done completely contact free. I am pleased the clothes will get reused and contribute to raising funds for charity. Win win! Would highly recommend, thank you!

Sarah Manford

Very professional

Pickup was arranged very quickly and I could select the charity I wanted my donation to go to. The driver rang prior to picking up to let me know when he'd be here. Very professional. Being disabled I cant travel out so this was a great option to allow me to donate my clothes etc.

Zomile S

Highly recommend this company

Excellent service. From initial email, kept informed at all stages. Driver arrived promptly and was friendly and polite. Highly recommend this company.

Lynn Maher