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Privacy Policy

Protecting your privacy is important to us. This page explains how the personal information we collect through this website will be treated.

Who we are

We are Collect My Clothes Wales, a trading name of Roberts Recycling Ltd, a family-run business of third generation recyclers who are registered with the Fundraising Regulator, members of the Charity Retail Association and the Textile Recyclers Association.

What information we store

We store user input data sent through the contact and donation forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser). Also, third party services may collect information about website visitors – we currently use Google Analytics on this website.

Where your information goes

The information collected by our contact and donation forms is sent as an email message to info@collectmyclothes.co.uk and is saved in our website database that only a select few are allowed to access.

How long we keep the information

We don’t set a particular time limit on storing information because we may need it for future reference. If you would like your information to be removed from our email archive, please contact us. We will remove it anytime there are concerns about your privacy.

Who your information is shared with

The information you input on our site is never shared with any third parties.

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