Wales Air Ambulance Charity (Elusen Ambiwlans Awyr Cymru), is a charity air ambulance service providing a free, life-saving helicopter emergency medical service (HEMS) for the critically ill and injured in Wales.
The Wales Air Ambulance Charity is funded by the people of Wales. We operate some of the most advanced air ambulances in the UK, saving precious time and lives – all thanks to the people of Wales.
We rely entirely on your charitable donations to raise £8 million every year to keep the helicopters in the air and rapid response vehicles on the road across Wales.
The Charity was formed on St. David’s Day, 1 March 2001 and operates from bases across Wales.
Wales Air Ambulance offers advanced critical care and is often described as a ‘Flying ED’. The on-board consultants and critical care practitioners are highly skilled and carry some of the most pioneering medical equipment in the world. They can deliver blood transfusions, administer anaesthesia and undertake emergency operations at the scene of the incident, before flying the patient directly to specialist care.
Our Charity has completed over 45,000 missions and is on standby 24 hours a day, 365 days a year. We are there for the people of Wales whenever and wherever they need us.
WAA is the only air ambulance charity based in, and dedicated to, Wales and we rely entirely on donations to keep the helicopters flying.
All our medical crews across Wales are coordinated by the Critical Care Hub, based at the Welsh Ambulance Service Clinical Contact Centre in Cwmbran and staffed by a clinical dispatch team.
Thanks to your generous donations we've raised over
in total for our partner charities
I had never heard of this company until Google I was very impressed with their background and company ethics. I contacted them to collect clothes had response within the hour came this morning driver very polite and helpful please if you want to recycle use them.
This is my first time using this organisation and I was satisfied with their service. This was suitable for me as I am working and would not be able to drop clothes at shops, so having someone picking up the clothes was convenient. Thank you for this free service and would like to donate again.
I received a reply from Daryl on the day I emailed and a collection date the next day! Collection was prompt! Daryl answered any questions I asked by email within the hour. Highly recommend using this company!
Great service, very easy to arrange collection. Collection team were polite and professional and respectful of my property. Highly recommended.
Contacted Thursday, and collected 6 bin bags of clothes the following Monday when they said they would! (Could have picked an earlier collection but this suited me). Fantastic service for a worthy cause. Thank you so much, will definitely be using again, have recommended to friend's and family.
Collection was arranged promptly and the driver was friendly, punctual, and efficient. Very happy with how the process from start to finish was quick and easy. Fantastic service.
I Have used this service on a couple of occasions and have found from booking the collection to pick up on the date arranged to be outstanding! The staff in the office and drivers are professional and extremely helpful. I could choose from a number of charity’s to support I would highly recommend this company and will most definitely use again throughout the year!
I had a lot of clothes that needed collecting, collect my clothes were very efficient, polite and courteous. The collection was booked for the following day and was done completely contact free. I am pleased the clothes will get reused and contribute to raising funds for charity. Win win! Would highly recommend, thank you!
Pickup was arranged very quickly and I could select the charity I wanted my donation to go to. The driver rang prior to picking up to let me know when he'd be here. Very professional. Being disabled I cant travel out so this was a great option to allow me to donate my clothes etc.
Excellent service. From initial email, kept informed at all stages. Driver arrived promptly and was friendly and polite. Highly recommend this company.